Scores (mean) | Measure of processes of care | Satisfaction (range 0–5) | ||||
---|---|---|---|---|---|---|
General information(range 0–7) | Specific information (range 0–7) | Respectful and supportive care (range 0–7) | Coordinated and comprehensive care (range 0–7) | Enabling and partnership (range 0–7) | ||
ALL (211) | ||||||
Mean | 3.07 | 4.90 | 5.14 | 4.25 | 4.84 | 4.09 |
SD | 1.75 | 2.80 | 1.29 | 1.41 | 1.41 | 0.76 |
Min | 0 | 0 | 1.06 | .39 | 1.30 | 1.67 |
Max | 7 | 7 | 7 | 6.61 | 7 | 5 |
Sex | ||||||
Women | 2.83 | 4.53 | 5.12 | 4.18 | 4.77 | 4.02 |
Men | 3.46 | 5.54 | 5.17 | 4.34 | 4.95 | 4.21 |
t test | −2.50 | −2.50 | −0.23 | −0.76 | −0.86 | −1.73 |
p | 0.013 | 0.013 | 0.82 | 0.45 | 0.39 | 0.09 |
Ethnic group | ||||||
White | 2.92 | 4.67 | 5.12 | 4.15 | 4.77 | 4.11 |
Other | 4.07 | 6.53 | 5.36 | 4.94 | 5.46 | 3.94 |
t test | −3.11 | −3.11 | 0−.82 | −2.58 | −2.30 | 0.99 |
p | 0.002 | 0.002 | 0.41 | 0.01 | 0.02 | 0.32 |
Severity of visual loss | ||||||
Mild | 2.75 | 4.40 | 5.18 | 4.34 | 5.00 | 4.31 |
Moderate | 3.28 | 5.25 | 5.21 | 4.18 | 4.80 | 4.04 |
Severe | 3.18 | 5.09 | 4.96 | 4.17 | 4.68 | 3.87 |
F test | 1.89 | 1.88 | 0.65 | 0.29 | 0.81 | 5.83 |
p | 0.15 | 0.15 | 0.52 | 0.75 | 0.45 | 0.003 |
Non-ophthalmic disorders | ||||||
Absent | 3.15 | 5.03 | 5.21 | 4.34 | 4.94 | 4.20 |
Present | 2.99 | 4.78 | 5.21 | 4.09 | 4.69 | 3.94 |
t test | 0.65 | 0.64 | 1.04 | 1.20 | 1.25 | 2.43 |
p | 0.52 | 0.52 | 0.29 | 0.23 | 0.21 | 0.02 |