Points raised in open ended questions. Numbers do not add up precisely as a patient sometimes complained of more than one matter
| Response | n |
| Anxiety about the diagnosis | 17 |
| Poor vision in the treated eye | 15 |
| Found distance to travel for treatment either to London or to Liverpool, where the cyclotron is based, to be a problem. | 15 |
| Pain during treatment | 11 |
| Disliked the isolation required for brachytherapy | 9 |
| Disliked wearing the mask (part of the treatment for proton beam radiotherapy) | 8 |
| Doctors could be kinder | 4 |
| Lack of information | 3 |
| Complained of discomfort from bright lights during clinical examination | 3 |
| Found clinic impersonal | 3 |
| Loss of binocular vision | 2 |
| Use of eye drops | 2 |