Table 2

Costs associated with post, telephone, and in person implementation of the Low Vision Quality of Life Questionnaire (LVQOL)

Costs Postal implementation Telephone implementation In person implementation
Consumables
 MaterialsPhotocopying LVQOL forms onto a double sided A3 sheet
Envelopes
Computer printed address labels
Photocopying LVQOL forms onto a double sided A3 sheet
 PostagePostage out and return
 TelephoneFollow up phone call in 20% of casesTelephone calls to implement LVQOLTelephone calls to arrange visit
 TravelVehicle and petrol costs
TimeForm and envelope preparation; Follow up telephone call in 20% of cases
Reviewing forms and data entry
Telephone call administration of LVQOL
Data entry directly into computer
Form preparation
Phone call to arrange visit
Time with patient and travelling
Reviewing forms and data entry
  • Indicates those tasks that must be performed by a highly trained interviewer.