Survey items | Strongly agree | Agree | Neutral | Disagree | Strongly disagree |
‘I spend less time in this new IUC model with teleconsultation compared with the conventional outpatient specialist clinic’. | 123 (57.5%) | 70 (32.7%) | 20 (9.3%) | 1 (0.5%) | 0 |
‘The outcome of the clinic visit is explained clearly to me’. | 123 (57.5%) | 69 (32.2%) | 19 (8.9%) | 3 (1.4%) | 0 |
‘The outcome was communicated to me timely (ie, within a week)’. | 128 (59.6%) | 68 (31.9%) | 16 (7.5%) | 1 (0.5%) | 1 (0.5%) |
‘I am satisfied with the medical care I've received’. | 124 (57.9%) | 79 (36.9%) | 10 (4.7%) | 1 (0.5%) | 0 |
IUC, investigative unit in community.