A Systematic Review of Current Teleophthalmology Services in New Zealand Compared to the Four Comparable Countries of the United Kingdom, Australia, United States of America (USA) and Canada

Introduction

The Royal Australian and New Zealand College of Ophthalmology (RANZCO) defines teleophthalmology as information technology systems to deliver eye health care remotely using telecommunications services. It can be as basic as a telephone conversation or as complex as synchronous live videoconferencing.¹

Seven hundred thousand (16%) of New Zealanders live without timely access to healthcare services. New Zealand is characterised by mountainous terrain, long travel distances with a relatively small and geographically dispersed population of 4.92 million.² Indigenous Māori, New Zealand Europeans, and the elderly are over-represented in the central North, and lower South Islands. These are the areas with the poorest healthcare services and/or access to healthcare services, creating inequities. In NZ and comparable countries like the United Kingdom, most ophthalmologists (about 80%) are concentrated in large metropolitan areas despite about 20% of the population living in regional and rural areas.² There are only 169 ophthalmologists serving the entire NZ population.²

Many comparable English-speaking countries such as the UK also have significant rural and elderly populations which are often geographically isolated from already inadequately provisioned ophthalmology services.³

The United Kingdom (UK) has the fewest number of ophthalmologists (2.3/100,000) in the European Union. The service in the UK is growing at a rate to meet only half of national eyecare demand by 2050.³ The NZ association of salaried medical specialists also found NZ to have the lowest number (3/100,000) of ophthalmologists amongst nine comparable countries.⁴ Australia (3.9/100,000), Canada (3.35/100,000) and USA (5.57/100,000) have higher numbers of ophthalmologists but are still predicted to have significant geographic and ethnic service deficits.^5,6

RANZCO published teleophthalmology guidelines in 2020. They suggest that teleophthalmology is a possible alternative form of consultation (at a clinician’s discretion) but that it does not replace in-person consultation.¹

During the COVID19 pandemic, teleophthalmology has gained unprecedented traction. International “shelter-in-place” orders, changes in reimbursement for telehealth services and international recommendations, by state and national organisations, to cancel non-urgent visits and procedures have been the main driving factors of teleophthalmology uptake.⁷ Virtual in-person consultations have become much more prevalent since lockdowns began around the world, adding to the pre-existing (mainly) store-forward teleophthalmology programmes. Telehealth remains the NZ Ministry of Health’s (MOH) preferred model of care during ‘Level 2ʹ lockdown restrictions.⁸ Unfortunately, those most affected by COVID19 – low socio-economic, geographically isolated, indigenous or ethnic minority patients – tend to be the ones least able to benefit from teleophthalmology services due to equity barriers.⁷

The aim of this study was to conduct a systematic review identifying, describing and contrasting teleophthalmology services in NZ with the comparable countries of Australia, USA, Canada and the United Kingdom.

Methods

The electronic databases PubMed, Embase, Web of Science, Cochrane Library, Google Scholar and Google were systemically searched initially in August 2020 using the search terms (Telemedicine AND ophthalmology) OR tele-ophthalmology OR teleophthalmology AND (Australia OR United Kingdom OR United States OR America OR New Zealand OR Canada). Literature involving teleophthalmology in the countries listed above were reviewed. Exclusion criteria were, if the study was: a repeat study; not carried out in one of the specified countries; not involving teleophthalmology; not describing a specific program; not published in the English language; or published after August 2020 (Table 1).

Table 1 Preferred Reporting of Items for Systematic Reviews and Meta-Analysis (PRISMA)

The preferred reporting items for systematic reviews and meta-analysis (PRISMA) were conducted (Tables 1 and 2). Ethical approval was not required in accordance with Otago University and Southern DHB research guidelines.⁹

Table 2 New Zealand’s Discrete Teleophthalmology Services Evaluated Against Comparable Countries

Results

One hundred and thirty-two studies were identified describing 90 discrete teleophthalmology services (Table 1). Articles spanned from 1997 to 2020. Models were categorised into general eye care (n=21; 16%); emergency/trauma (n=6; 4.5%); school screening (n=25; 19%); artificial intelligence (AI) (n=23; 18%); and disease-specific models of care (MOC) (n=57; 43%). The most common diseases addressed were: Diabetic Retinopathy (n=23; 17%); Retinopathy of prematurity (n=9; 7%); and Glaucoma (n=8; 6%). Programs were mainly centred in the US (n=72; 54.5%), followed by the UK (n=29; 22%), then Canada (n=16; 12%), Australia (n=13; 10%), with the fewest identified in NZ (n=3; 2%). Models generally involved an ophthalmologist consultative service, remote supervision and triaging. Most models involved local clinicians transmitting fed-forward or live images.

General Eye Care

Twenty-one studies involved general eye care.^10–30 Nineteen of these studies centred around triaging services in the United Kingdom, USA and Australia. Triaging services mainly involved a feed-forward mechanism where eye-related screening information: usually medical history; ocular images; visual acuity; and intraocular pressure were collected by a trained community member and evaluated remotely by an ophthalmologist. Trained community members often included general practitioners but also optometrists, hospital district medical officers, medical students, nurses and trained prison officers. This was then sent via email or centralised clinical program to a hospital-based Ophthalmology consultant for advice and triaging for potential specialist appointment.²⁷ Most studies focussed on adults, whilst one Canadian study involved solely paediatric screening.²⁶

Two programmes involved real-time virtual video consultations with Ophthalmologists. In Western Australia optometrists, hospital RMOs and GPs would undertake a history and exam via Skype-based guidance under an Ophthalmologist. Ophthalmologists in London, United Kingdom provided weekly live video advice to South African Ophthalmologists for 30 minutes, using fed-forward retinal videos and video slit lamp recordings of patients shown at the meetings.^26,29

School Screening

Twenty-five studies were identified. One Canadian study involved teleophthalmology for remotely testing Visual Acuity while the rest focussed on screening for amblyopia.

Visual Acuity (VA)

The single Canadian study on visual acuity screening in children was via a GoCheck phone application involving rotating a letter to match three others in a row. The application was administered by parents after 40 minutes of training in a supervised facility. There was no statistically significant difference in VA results compared to standard chart visual acuity testing (83% within one line).³¹

Amblyopia

Amblyopia is defined as decreased visual acuity without corresponding structural ocular disorders, but with a history of amblyogenic factors occurring at critical stages of vision development. There are multiple causes such as asymmetrically defocused images (eg, anisometropia), visual stimulus deprivation (eg, infantile cataracts), or misaligned eye images (eg, constant strabismus), and correction is age dependent. Traditional vision screening in children less than 3 years of age can be difficult due to poor child co-operation during the traditional exam (visual acuity, cover test, refraction, Hirschberg test, Bruckner reflex, etc).³²

The American Association for Paediatric Ophthalmology and Strabismus (AAPOS) outlines criteria for strabismus or amblyopia detection. (1) Anisometropia (spherical or cylindrical) >1.5 D. (2) Any manifest strabismus. (3) Hyperopia >3.5 D in any meridian. (4) Myopia magnitude >3.0 D in any meridian. (5) Any media opacity >1 mm in size. (6) Astigmatism >1.5D within ±10° of the 90° or 180° axes, or >1.0D in an oblique axis. (7) Ptosis with <1 mm margin reflex distance. Amblyopia devices vary in the number and degree of variables measured.³²

Photoscreener devices centre around pupil size and shape analysis. This includes red reflex and corneal reflex symmetry. There is variability between devices as to how many AAPOS guidelines are measured and the referral threshold. Some device referral guidelines are set completely according to AAPOS criteria, some according to the manufacturers’ guidelines, and some independently.

Twenty-four studies were identified from the USA (18), UK (5), and Canada (1).^32–55

The earliest photoscreener is the MTI photoscreener on which four validation studies were found.^34–37 MTI performed well in constant strabismus (95–100% sensitivity), picking up all media opacities and anisometropia greater than 1.00 diopter (100% sensitivity).^34–37 However overall MTI relies heavily on observer interpretation, with varying detection in the amblyopic factors of myopia (sensitivity 89%, specificity 48–76%), hyperopia (sensitivity 20–80%, specificity 88–96%), astigmatism (sensitivity 46–77%, specificity 79–89%), anisocoria (0–100% sensitivity), and alternating or intermittent strabismus (23–50% sensitivity).^34–37 The studies also used varying criteria to determine these values making conclusions on clinical validity difficult.

There were seven studies covering four Plusoptix photoscreener series devices.^{32,38–43,55} The Plusoptix device sensitivities and specificities were comparable to other available photoscreeners when screening for amblyopia or amblyopic risk factors overall.^{33,39–43,55} Plusoptix demonstrated a combined sensitivity between 73–97.9% and specificity 70–90% in combined screening of amblyopia risk factors.^{32,38–42,54} The plusoptix photoscreeners tended to significantly underestimate hyperopia although this did improve with cycloplegia.^39,55

Three studies were found on the PowerRefractor I and II (Plusoptix).^51–53 Depending on the amount and weighting of amblyopic criteria applied sensitivity ranged from 47% to 99%, specificity 49–100%. False negative up to 6.3%, false positives up to 35%.^52–54

Iscreen (Vision Inc, Cordova, TN; one study USA) 87% sensitivity, 76% specificity. It is a small hand-held photoscreener capturing an off-axis binocular single image that is transmitted electronically for analysis.⁴⁵

The spot (PediaVision or Welch Allyn; four studies USA) 78–96% sensitivity; 59–90% specificity. It is a handheld monocular photoscreener capturing a binocular picture and measures binocular noncycloplegic refractive error, ocular alignment, pupil size, and pupil distance using the optical reflex. There are two software versions.^32,46,45

Other devices are the PR1000 and PR2000 (Topcon; one study UK),⁴⁸ VPR1 (Clement Clarke Ltd., Harlow, one study UK)⁴⁹ and vision research Visiscreen OSS-C photoscreener (Vision research corporation; one study UK),⁵⁰ SureSight (Welch Allyn; one study USA)^50,51 showed similar diagnostic accuracy to existing devices especially when compared to the MTI but validity of their diagnostic utility in clinical settings currently limited.

Emergency Eye Care

Six programmes were identified. Three from Australia, two from the United Kingdom and one from the United States.

In Australia, all three programmes used video slit-lamp technology.^20,56,57 In Queensland (1997/1998) patients presenting with eye emergencies to the Mount Isa Emergency Department were assessed by Emergency department staff via a slit-lamp simultaneous live video streamed to an ophthalmologist in the city of Townsville 900km away. Patients referred for urgent assessment fell from 17 to 4, and both patients and clinicians found the system acceptable.⁵⁶

In Western Australia, the Lions Outback Foundation (2014) established a live-video consultation service between Carnarvon General practitioners, hospital medical officers, optometrists and a general ophthalmologist in Perth 900km away. Costs per patient varied between AU$166.89 and AU$665.44 with a set-up cost of $13,340. It became more financially viable than having a physical consultation when the program reached 128 patients per year.⁵⁷

A 2016 review²⁰ of the 2014 Western Australian teleophthalmology service demonstrated significant technical, logistical and funding barriers impeding widespread programme usage. Technical barriers included long setup periods, and difficulties with the operating systems and devices. Logistically, regional and rural staff experienced high turnovers and referrals often became limited due to the decreased availability of specialists and of staff having knowledge of the service. Financially inadequate or no compensation for the health professionals was the biggest barrier. Many of these barriers were addressed in the review, with uptake increasing over 3.5 times in Western Australia after an improved program was implemented.²⁰

Two programmes were identified in the UK.^58,59 In 2010, the Twyn hospital Emergency Department located rurally in Gwynedd, North Wales established a live video consultation service with Ophthalmology specialists located in Bronglais Hospital. Eye clinics are usually held only once every two weeks by Bronglais ophthalmology specialists in Gwynedd Hospital and therefore emergencies require transfer, over 1 hour through narrow, mountainous roads to Bronglais eye department.⁵⁸

Ophthalmic presentations to Twyn Emergency Department are seen by a nurse on duty. Ophthalmic signs are visualised remotely through a Topcon SL-D7 Slit-lamp camera via a Polycom or NEC Videoconferencing Unit. A review found that the service reduced ambulance transfers.⁵⁸

Live video slit-lamp consultation between NHS Forth Valley Consultants in the United Kingdom and three emergency departments in Glasgow was established in 2018. They received more than 80 video referrals, halving the need for a second appointment.⁵⁹

There was one program identified from the United States: a general photography email consultation for deployed military personnel in the Middle East in order to gain rapid access to specialist services.⁶⁰

Disease Specific Models of Care (MOCs)

Glaucoma

Eight studies involved glaucoma screening based in the United Kingdom (5), USA (2) and Canada (1). Eye staff, usually optometrists (although sometimes GPs or rural ophthalmologists) take a history from glaucoma suspects. Relevant glaucoma information is collected (Intraocular pressure, central corneal thickness, visual fields, fundus imaging and optical coherence tomography optic disc imaging) but relies on having significant and particular ocular equipment. Glaucoma screening information is then sent to an Ophthalmologist usually via email who gives the patient a glaucoma risk grading. The ophthalmologist will compile a report and create a plan based on the grading or seek further information via face-to-face consult. No programmes utilised live video consultations.^61–68

A USA based teleophthalmology services reduced patient travel times by 61 hours on average and physician wait times by 30% in comparison with in-person examination. Teleophthalmology visits were over half an hour shorter compared with in-person visits and the cost was $872/patient, 80% less than the in-person examination. ICER in teleophthalmology was $47.60/QALY/patient compared with in-person screening and had a greater incremental effectiveness providing an additional 0.12 QALY/patient examination.⁶⁹

However, the cost of Glaucoma-based teleophthalmology services is complicated by the fact that there is no single test that is highly sensitive and specific for glaucoma, and therefore it necessitates a significant initial investment in expensive ocular examination equipment. Uncertainty surrounds who will bear this cost, as the parties investing in the equipment may not be the ones benefitting from the savings. For example, the GP may pay for the equipment setup, but the savings incurred will be at the tertiary level due to less hospitalisations. Some programmes are demonstrating 90% or higher sensitivity of machine-only screening for glaucoma, an increasingly cheaper alternative to in-person screening.⁶⁹

Age-Related Macular Degeneration (ARMD)

Seven articles describing five programmes, one based in Canada and four in the United States, were found.^70–74

One Canadian and one USA study described ARMD teleophthalmology consultations. An ophthalmology technician took a patient history, intraocular pressure, colour fundus photography and macula optical coherence tomography. Information was sent electronically to a retinal specialist and the patient was asked to report to a treatment centre as required.⁷⁰

Three USA studies focused on the ForeseeHome Device, which displays measures of 500 retinal data points covering the central 14° of the macular visual field, with some dots slightly out of line.

One study demonstrated that ForeseeHome correctly detected indicators of neovascular AMD more than 80% of the time.⁷¹ Another study with 26 patients demonstrated a specificity of 91.4% (ForseeHome) compared to 85.7% for Amsler Grid (P < 0.5) and a sensitivity of 88.4% versus 57.6% for the Amsler grid (P < 0.05).⁷² A third study demonstrated good sensitivity and specificity in discrimination between new choroidal neovascular membranes and intermediate ARMD.⁷³ There is a paucity in the literature on the cost-effectiveness of using teleophthalmology for the management of ARMD.⁷⁴

Diabetic Retinopathy

Twenty-three studies were identified: 10 USA; 7 Canadian; 4 Australian; and 2 from the United Kingdom.^75–97 Programmes were mainly store-forward and screening in nature, taken by nurses or technicians. Programmes involved mydriatic, non-mydriatic, and digital fundus photography.^75–97

Usually, additional information such as visual acuity and medical history (including cardiovascular and diabetic status) was also collected. The information uploaded was assessed by either a trained GP, an ophthalmologist or retina specialist using the ETDRS grading system. In some programmes the GP would first assess and then this would be checked by an ophthalmologist. The most prominent program of this kind is the UK National Health Service (NHS) diabetic eye screening program (DESP) established in 2013. The DESP has reportedly screened over 2 million people (with 60,000 referrals) since its inception, Diabetic eye disease is now no longer the leading cause of blindness in UK.⁹⁸

Several studies have suggested that mydriatic retinal imaging is equivalent or superior to ophthalmic examination in detecting diabetic retinal changes. Non-mydriatic methods increase the incidence of inadequate photos but are still considered feasible for clinical use. The use of photography has resulted in decreased referral rates to the specialist. GPs were generally positive about their role in DR screening.^93,96,87

An ultra-widefield camera screening system was deployed via a mobile van, screening 2788 diabetic patients in the San Francisco area, identifying 27% as having diabetic retinopathy. Of these 5% had proliferative diabetic retinopathy.⁹⁹

DR screening every 3 years, irrespective of risk, was most likely to be cost-effective, while screening every 5 years for low-risk groups and every 2 years for high-risk groups was cost-effective. A USA review of DR teleophthalmology cost-effectiveness found the cost to be $16,500 per QALY compared to $17,500 for non-teleophthalmology methods. The study estimated a total saving of 2.97 million per federal agency with a return on investment between 53% and 15 times. However, annual screening was not as cost-effective.⁹³ Cost-effectiveness is limited by the size of the diabetes patient population, baseline diabetic eye screening rates, billing and staffing models, and the proportion of patients enrolled in health insurance plans.

Non-Diabetic Retinal Eye Disease

Three studies were identified from the United Kingdom, Canada and USA.^100–102 They involved community-based physicians or optometrists taking retinal photos (mydriatic and non-mydriatic) then feeding these forwards via a secure web server to an ophthalmologist. One study demonstrated that 48% of referrals electronically did not require face-to-face consultation.¹⁰² Another study demonstrated the ophthalmologist could generate timely triaging responses, all within 1 day.¹⁰⁰

Oculoplastics

There were no specific programmes involving only oculoplastics. However, half of the Middle East military personnel referrals in the emergency service (mentioned in Emergency Eye Care) involved oculoplastics. This involved photo being sent via email to Ophthalmologists based in the United States.⁶⁰

Strabismus

Three studies were identified. Firstly, strabismus cases were included in the ORBIS International Telemedicine programme. Ophthalmologists in 25 developing countries submitted uploaded patient information and images to a secure server where “teacher” ophthalmologists in the United States would also review the diagnosis and treatment. High concordance was achieved in diagnosis but not in treatment plan (50% concordance).¹⁰³

A Canadian and a UK study demonstrated similar diagnostic accuracy with technician operated medium bandwidth video compared with in-person consults in manifest strabismus. Latent strabismus and micro-movements were difficult to diagnose, and higher bandwidths (384 kbits/s or higher) were preferred as they lessened the need for repeated examination. Remote consults were also limited to how still the patient could be.^104,105

Cataracts

Two programmes relating to cataracts were identified.^106,107

In the United Kingdom, post-procedure cataract patients had a virtual video slit-lamp consult from a community clinic with a hospital-based ophthalmologist. Results suggested that although about 1/3 of patients were anxious about being involved in a virtual rather than real consult, only 4% found the experience unacceptable, with similar post-operative checks achievable.¹⁰⁶

Catrax is a New Zealand cloud-based service which piloted in 2016. It offers community and hospital-based clinicians an online form outlining the criteria needed for cataract surgery, which can be filled out and instantly analysed, usually providing an instant outcome as to whether a patient qualifies or not for cataract surgery. Early analysis suggests that triaging waiting times have been cut down by 4 weeks, clinicians spent less time filling out the forms and make fewer mistakes, overall increasing satisfaction and efficiency.¹⁰⁷

Retinopathy of Prematurity (ROP)

Fifteen studies (2 Canadian, 10 US, 1 Australian, 1 UK, 1 NZ) describing 14 ROP screening programmes were identified.^108–122 Most studies involved NICU nurses and technicians using commercially available digital retinal cameras. Digital retinal cameras were usually wide-angle cameras – typically the RetCam (Clarity Medical Systems, Inc. Pleasanton, CA, USA) – which offers a 130-degree view and collaging imaging potential. Composite images are then stored on a CD and sent on to an ophthalmologist (store forward approach). Some narrow-angle cameras, typically with a 50-degree field (eg, NM-200D of NIDEK, Inc. Pleasanton, CA, USA) are also used as they tend to be more portable, less expensive and do not require direct cornea contact. Six of the fifteen studies^117–122 identified demonstrated a pooled sensitivity of 0.46–0.97 and specificity of 0.89–1.00 with inter observer reliability of 0.67–0.89. No major complications of the procedure were identified.¹⁰⁸

A New Zealand study in 2010 compared the digital retinal imaging of 108 premature infants to binocular indirect ophthalmoscopy in a quaternary NICU by ophthalmologists. Digital retinal imaging was assessed to be reliable and efficient in detecting infant treatment requiring RoP (sensitivity 100% and specificity 97.9%).¹¹⁵

In terms of cost-effectiveness another study estimated the costs per QALY to be $3193 compared with $5617 for binocular indirect ophthalmoscopy.¹⁰⁹ The use of digital retinal imaging has also been shown to be less stressful on premature infants. Screening for RoP using a digital retinal camera was associated with a significantly lower stress‐related response than that observed using the conventional technique.¹¹⁰

There are now increasing numbers of studies on the use of this technology by neonatal nurses and trained technicians instead of ophthalmologists. Townsville uses two trained NICU nurses to send digital fundus images online to a triaging ophthalmologist at the state capital 1500km away.¹¹¹ Neonatal nurses in the larger San Francisco Bay Area community screened for ROP with a sensitivity of 100% and specificity of 99.5% with no adverse outcomes.¹¹²

Artificial Intelligence

Artificial intelligence has been implemented classically in diseases with high incidence, retinal conditions (diabetic retinopathy, age-related macular degeneration, retinopathy of prematurity), glaucoma, congenital cataracts, and some studies with retinal vein occlusions.

Diabetic Retinopathy (DR) is a major health issue worldwide, requiring urgent technological screening programmes. Artificial intelligence models typically focus on the specific DR features of microaneurysm, haemorrhage, exudation, cotton-wool spot, and neovascularization detection. The typical process is that a computer is trained using several fundus images with labelled diagnostic lesions, building a database/model based on the pattern characteristics. A new image is subsequently fed into the computer and can be compared to the model and/or the patient’s metadata to provide a judgement.¹²³

There are variations on this model, some using feed-forward neural networks, consisting of the accumulating recognised pathology such as aneurysms and micro-haemorrhages to create a diagnostic grading. The sensitivity of detection and accuracy for proliferative diabetic retinopathy ranged from 75% to 91.7%. Non-proliferative diabetic retinopathy ranged from 75% to 94.7%.¹²⁴

AMD AI programmes have traditionally used fundus photos as input as it is cheaper than OCT examination. The AI then extracts features of early, intermediate and late AMD to categorise the degree of macular degeneration. However, OCT methods, where the AI program is trained to look for deviations in the normal patterns and curvatures of OCT retinal layers, is increasing, reaching sensitivities from 87% to 100%.^125–127

Retinopathy of prematurity AI programmes typically just categorise fundus images into plus or non-plus disease according to the diagnostic criteria with a USA-based program Retinal Image multiScale Analysis (RISA) achieving a 95% diagnostic accuracy.¹²⁸

Retinal vein occlusion models have typically been difficult to create. Internationally image-based vote methods have been trialled, where the computer uses a finite set of learned hypotheses, assigning a probability vote to each one. No studies were identified from the countries reviewed.¹²⁹

AI programmes to identify glaucoma usually involve the AI system analysing a combination of the cup disc ratio in fundus images, the visual field, and thickness of retinal nerve fibre as measured by an OCT scan. One study was identified from the United States which trained the AI firstly with retinal nerve fibre layer OCT images (93.1% accuracy), OCT image quadrant comparison of arcuate nerve fibre damage (87.3% accuracy) then combined it with 10–2 Visual Field testing (66.7% to 87.3% accuracy).^126,130

Cataracts and anterior chamber ocular disease are assessed typically through AI analysis of multiple slit lamp images. Nuclear cataract AI recognition has achieved 70% similarity against clinical grading. Some studies have focussed also on paediatric cataracts with promising results.^125,131

Discussion

The significant increases in Ophthalmology service demand in New Zealand, accompanied with geographical, financial, and cultural inequalities, often worsened by the COVID-19 pandemic, have accelerated teleophthalmology services.

This systematic review demonstrates the feasibility of screening, triage and emergency programmes over all countries surveyed for a broad range of conditions. However, across the world and particularly in New Zealand there is significant underdevelopment.

Most programmes were confined to small numbers of patients in the United Kingdom, USA and Canada. NZ has only one retinal and one cataract screening programme. There were only two (Canadian and Australian) programmes focussing on indigenous peoples, none in New Zealand.

Feed-forward programmes have been well established for many years, but live video and telephone consult programmes have been traditionally few in number. Teleophthalmology is mainly used in general eye care, screening and emergency cases. Live consults have significantly increased during the COVID-19 pandemic, but their efficacy is still being evaluated.

The need for teleophthalmology services was so great in 2020 that it forced the global expansion of services ill-prepared for widespread use. The inevitable expansion of teleophthalmology necessitates that we focus more resources and energies into its development. Teleophthalmology remains viable, and it is possibly the only realistic candidate in the foreseeable future for the treatment of patients requiring specialist eye care in pandemic conditions.

RANZCO teleophthalmology guidelines (2020) state that digital systems must be safe, secure, with appropriate medical recording. Technology systems should be within 3 years old and in high definition (HD), operating within existing district health board systems.¹

RANZCO acknowledges that the national infrastructure is not optimised for equitable access to teleophthalmology services.¹ Teleophthalmology service provision and its inequities continue to be primarily driven by factors outside healthcare, such as poverty, internet access and technology start-up costs. Lack of formal governmental regulation and support for ICT start-ups, poor health or technology literacy and clinician fear of malpractice liability or resistance to change continue to hinder its development both in NZ and internationally.¹³²

RANZCO states they would be keen to explore further the use of teleophthalmology to improve health equity but stops short of providing a future framework.¹³³ Improving internet infrastructure via community-led internet service subsidy or WIFI-hotspot programmes have been suggested, there could also be technology distribution through giving out smartphone or similar devices along with community technology training programmes.

Community medical centres (GP, optometrists, urgent care and Emergency Departments) could be provisioned with coordinators who educate on and provide digital health tools. Live video primary care-based examination in remote NZ locations, such as those successfully implemented in Australia and the UK would limit exposure to COVID-19, reduce number of health practitioner visits and should improve eye care access.

In 2020, Counties Manukau District Health Board had more than 14,250 people waiting to see an ophthalmologist many of these Māori, Pacific and elderly.¹³⁴ Home monitoring of conditions disproportionately affecting these groups such with portable DR screening, ForseeHOME (ARMD) and glaucoma (home-iCare) offer potentially more continuous long-term monitoring data, with less practitioner visits and COVID risk.

The existing model of DHB DR screening is resource intensive, requiring a team of trained clinicians to read the photographs. They also have high capital setup costs. National attendance at screening usually falls below recommended rates, particularly for Māori, Pacific and remote communities.¹³⁵ Artificial intelligence technology offers ever improving methods to analyse fundus images faster, with greater accuracy and at lower cost than clinicians or technicians.

It has been difficult to quantify financial feasibility. Costs are usually incurred by front-line medical services such as GPs and optometrists, but savings are more at a global level in decreased hospital presentations and improved quality of life. UK studies particularly have shown reduction in hospital service costs; associated with non-detected or missed diagnosed cases and an improvement in quality-adjusted life years (QALY). The covering of this cost should be multi-disciplinary involving the health sector.¹³⁶

In conclusion, teleophthalmology will play a crucial role in the future of eye care. COVID-19 offers a unique opportunity for improvement and expansion. Feed-forward and increasingly live-based teleophthalmology services have demonstrated feasibility and cost-effectiveness in similar countries internationally. New Zealand’s teleophthalmology services however are currently limited. Investing in strategic community technology partnerships nationally can help address health inequities in ophthalmic care.¹³⁷